Legal
Privacy & cookies
How we use your information when you visit this website or get in touch.
Who we are
Afterglow at The Crescent is run by Afterglow Tanning Ltd, a company registered in England and Wales (company number 09517839). Some of our services are provided by Bodyglow Fitness Ltd, registered in England and Wales (company number 17228430, VAT number 520761807). Both share the address below.
In this notice, “we” means both companies. Each is the controller of the personal information it holds for the services it provides. Enquiries sent through this website are shared between the two only as needed to answer you.
18-20 The Crescent, Spalding, Lincolnshire, PE11 1AF
contact@afterglowtanning.co.uk
· 01775 248118
What we collect, and why
When you use the contact form
We collect your name, email address, phone number (if you give it), the topic you choose and your message. We use these only to reply to your enquiry and, if you ask us to, to arrange a treatment or visit. Our lawful basis is our legitimate interest in responding to people who contact us, or taking steps at your request before entering into a contract.
Your enquiry is sent by email to our team, and a copy is kept securely in our website's database so it can't be lost. We also record your IP address and browser type with it, to help us spot spam. We send you a short automatic confirmation, which does not repeat what you wrote.
When you become a client
We keep your name, address, email, phone number and date of birth, and any treatment questionnaires you fill in. Treatment questionnaires may include health details; we use them only to check a treatment is safe for you.
When you browse the site
Like any website, our hosting provider's servers record technical information such as your IP address, browser type and the pages requested. This is used to keep the site running and secure.
If you agree to analytics cookies, Google Analytics collects information about how you use the site (pages viewed, time on site, approximate location, device type). We use it to understand which pages are useful and improve the site. Our lawful basis is your consent, which you can withdraw at any time.
Who we share it with
We don't sell your information. We use these providers to run the site:
- 20i hosts the website and handles our email. Data is stored in the UK, at a data centre in Harlow, Essex.
- Cloudflare Turnstile checks that contact form submissions come from a person, not a bot. It processes your IP address and browser information for that check.
- Google Fonts supplies the typefaces on the site. Your browser requests them from Google, which receives your IP address.
- Google Analytics, only if you accept analytics cookies.
Cloudflare and Google may process data outside the UK. Where they do, they rely on safeguards recognised under UK data protection law.
How long we keep it
Enquiries sent through the website are deleted automatically 2 years after they arrive. The IP address and browser type recorded with them are removed after 30 days. If you become a client, receipts for card payments are kept for 7 years. Your other details (name, address, email, phone number, date of birth and any treatment questionnaires) are deleted 12 months after your last visit. Google Analytics keeps the data linked to your visits for 2 months, then deletes it; only anonymous totals (such as page view counts) are kept after that.
Cookies
Cookies are small files a website stores in your browser. We use as few as we can.
| Cookie | Purpose | Lasts |
|---|---|---|
PHPSESSID |
Essential. Set on the contact page to stop repeat or automated submissions and show your confirmation message. | Until you close your browser |
ag_consent |
Essential. Remembers whether you accepted or rejected analytics cookies, so we don't ask on every page. | 6 months |
_ga, _ga_* |
Analytics, only with your consent. Google Analytics uses these to tell visits apart. | Up to 2 years |
Essential cookies don't need your consent because the site can't work properly without them. Analytics cookies are only set if you choose to accept them, and you can change your mind at any time using . You can also block or delete cookies in your browser settings.
Your rights
Under UK data protection law you can ask us to:
- give you a copy of the information we hold about you
- correct anything that's wrong
- delete your information
- stop or limit how we use it, or object to us using it
- move it to another provider, where that applies
Email contact@afterglowtanning.co.uk and we'll respond within one month. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.
Changes
If we change how we use your information, we'll update this page and the date at the top.